/* Canonical application frame. Tenant CSS is not permitted to restyle these selectors. */
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;background:var(--bg)}
body{margin:0;background:var(--bg);color:var(--ink);font:16px/1.55 var(--core-font-ui,-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",system-ui,sans-serif);padding-bottom:calc(64px + env(safe-area-inset-bottom));-webkit-tap-highlight-color:transparent;overscroll-behavior-y:none}
a{color:var(--brand);text-decoration:none}
h1{font-size:28px;line-height:1.2;letter-spacing:-.02em;font-weight:800;color:var(--ink);margin:14px 0}
h1 .mut{display:block;font-weight:500;letter-spacing:0;margin-top:4px}
h2{font-size:17px;font-weight:700;color:var(--ink);margin:18px 0 8px}
main.shared-app-main{width:100%;max-width:1440px;margin:0 auto;padding:2px 16px 24px}

header.shared-app-header{position:sticky;top:0;z-index:40;display:flex;align-items:center;gap:10px;padding:10px 16px;padding-top:calc(10px + env(safe-area-inset-top));background:color-mix(in srgb,var(--bg) 72%,transparent);-webkit-backdrop-filter:saturate(180%) blur(18px);backdrop-filter:saturate(180%) blur(18px);border-bottom:1px solid color-mix(in srgb,var(--line) 65%,transparent)}
.shared-app-brand{display:block;flex:none;text-decoration:none;min-width:0;color:var(--brand)}
.shared-app-brand strong{font-size:15px;white-space:nowrap}
.shared-app-brand .brandlogo{display:block;height:28px;max-width:190px;width:auto;object-fit:contain}
.shared-app-brand .brandlogo[hidden]{display:none}
.shared-app-header .sp{flex:1}
.shared-app-header .navlinks{display:none}
.shared-app-header .topclock{font-size:13px;font-weight:700;font-variant-numeric:tabular-nums;color:var(--ink);white-space:nowrap;margin-right:10px}
.shared-app-header .topclock .mut{font-weight:400;font-size:12px;margin-left:3px}
.shared-app-header .guestflag{color:color-mix(in srgb,var(--mut) 45%,var(--bg));font-size:13px;font-weight:600;white-space:nowrap;align-self:center}

nav.shared-app-tabbar{position:fixed;left:0;right:0;bottom:0;z-index:50;display:flex;align-items:stretch;padding-bottom:env(safe-area-inset-bottom);background:color-mix(in srgb,var(--card) 80%,transparent);-webkit-backdrop-filter:saturate(180%) blur(20px);backdrop-filter:saturate(180%) blur(20px);border-top:1px solid color-mix(in srgb,var(--line) 70%,transparent)}
.shared-app-tabbar a,.shared-app-tabbar summary{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;min-height:56px;font-size:10.5px;font-weight:600;color:var(--mut);cursor:pointer;list-style:none}
.shared-app-tabbar summary::-webkit-details-marker{display:none}
.shared-app-tabbar a svg,.shared-app-tabbar summary svg{width:24px;height:24px;stroke-width:1.9}
.shared-app-tabbar a.on,.shared-app-tabbar details[open] summary{color:var(--brand)}
.shared-app-tabbar details{flex:1;display:flex}.shared-app-tabbar details>summary{width:100%}
.shared-app-tabbar .sheet{position:fixed;right:10px;bottom:calc(72px + env(safe-area-inset-bottom));z-index:60;min-width:210px;background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:6px}
.shared-app-tabbar .sheet a{display:flex;align-items:center;gap:10px;padding:12px 14px;border-radius:var(--r-sm);color:var(--ink);font-weight:600;font-size:15px}

/* Standard product frames. Full bleed is useful only on narrow screens. */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px;margin-bottom:14px;box-shadow:var(--shadow);overflow-x:auto}
.card h2:first-child,.card>form:first-child{margin-top:0}.card p:first-child{margin-top:0}
.shared-ui.grid,.shared-ui .grid{display:grid;gap:10px;min-width:0}
.shared-ui form.inline{display:inline-flex;align-items:center;gap:8px;flex-wrap:wrap}
.shared-ui .actionrow{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.shared-ui .nw{white-space:nowrap;overflow-wrap:normal;word-break:keep-all}
.shared-ui .mut{color:var(--mut)}
.shared-ui .badge{display:inline-flex;align-items:center;min-height:24px;padding:2px 8px;border-radius:999px;background:var(--tint);color:var(--mut);font-size:12px;font-weight:700;line-height:1.2;white-space:nowrap}
.shared-ui .badge.warn,.shared-ui .due-text{color:var(--warn);border-color:var(--warn2)}
.shared-ui .badge.pass{color:var(--good);border:1px solid var(--good);background:transparent}
.shared-ui .badge.block{color:var(--bad);border:1px solid var(--bad);background:transparent}
.shared-ui .tier{display:inline-flex;align-items:center;justify-content:center;min-width:24px;min-height:24px;padding:2px 7px;border-radius:8px;background:var(--tint);color:var(--ink);font-size:13px;font-weight:800;line-height:1.2;white-space:nowrap}
.shared-ui .tier.A{background:var(--good);color:var(--badgeink)}.shared-ui .tier.B{background:var(--info);color:var(--badgeink)}.shared-ui .tier.C{background:var(--warn2);color:var(--badgeink)}.shared-ui .tier.D{background:var(--bad);color:var(--badgeink)}.shared-ui .tier.N{background:var(--na);color:var(--badgeink)}
.shared-ui .btn,.shared-ui button{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:8px 12px;border:1px solid var(--action);border-radius:10px;background:var(--action);color:var(--action-ink);font:inherit;font-weight:700;cursor:pointer;text-decoration:none;transition:background-color .12s ease,border-color .12s ease,color .12s ease,box-shadow .12s ease,filter .12s ease,transform .12s ease}
.shared-ui .secbtn,.shared-ui button.sec{background:transparent;color:var(--brand);border-color:var(--brand)}
button.sec,.btn.secbtn,.buttonlike.sec{background:transparent;color:var(--brand);border-color:var(--brand)}
.shared-ui button.warn{background:transparent;color:var(--bad);border-color:var(--bad)}
.shared-ui button.sm,.shared-ui .btn.sm{min-height:34px;padding:6px 10px;font-size:13px}
.shared-ui button:disabled{opacity:.42;cursor:not-allowed}
.shared-ui input:not([type=checkbox]):not([type=radio]):not([type=hidden]),.shared-ui select,.shared-ui textarea{max-width:100%;min-height:40px;padding:8px 11px;border:1px solid var(--line);border-radius:10px;background:var(--card);color:var(--ink);font:inherit}
.shared-ui textarea{width:100%;min-height:120px;resize:vertical}
.shared-ui input[type=checkbox],.shared-ui input[type=radio]{width:18px;height:18px;min-height:0;padding:0;margin:0 6px 0 0;vertical-align:middle;accent-color:var(--brand)}
.shared-ui input[type=file]{width:100%;min-width:0;padding:6px}
.shared-ui input[type=file]::file-selector-button{min-height:34px;margin-right:10px;padding:6px 11px;border:1px solid var(--brand);border-radius:8px;background:transparent;color:var(--brand);font:inherit;font-weight:700;cursor:pointer}
.shared-ui input:focus,.shared-ui select:focus,.shared-ui textarea:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}
.shared-ui table{width:100%;border-collapse:collapse;font-size:15px;background:transparent}
.shared-ui th,.shared-ui td{padding:10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
.shared-ui tr:last-child td{border-bottom:0}
.shared-ui th{color:var(--mut);font-size:12.5px;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap}
.shared-ui .chips{display:flex;gap:10px;overflow-x:auto;scroll-snap-type:x proximity;padding:2px 2px 10px;margin:0 -2px}
.shared-ui .chip{scroll-snap-align:start;flex:0 0 auto;min-width:92px;padding:10px 14px;border:1px solid var(--line);border-radius:14px;background:var(--card);color:inherit;text-align:center;box-shadow:var(--shadow)}
.shared-ui .chip b{display:block;font-size:24px;font-weight:800;letter-spacing:-.02em;color:var(--ink);font-variant-numeric:tabular-nums}
.shared-ui .chip .mut{font-size:11.5px;white-space:nowrap}.shared-ui .chip.on{outline:2px solid var(--brand)}
.shared-ui form.grid>button,.shared-ui form.grid>div>button{justify-self:start}
.shared-ui .pinbtn{min-width:38px;padding:8px;background:transparent;color:var(--mut);border-color:var(--line)}.shared-ui .pinbtn.on{color:var(--warn);border-color:var(--warn2)}
.shared-dashboard-section{margin-top:16px}
.shared-dashboard-section>.convo-list{display:grid;gap:7px}
.shared-dashboard-section .convo-card{position:relative;display:grid;grid-template-columns:minmax(0,1fr) minmax(240px,.65fr);gap:14px;align-items:center;padding:13px 14px;border:1px solid var(--line);border-radius:12px;background:var(--card);min-width:0}
.shared-dashboard-section .convo-card:nth-child(odd){background:color-mix(in srgb,var(--ink) 3%,var(--card))}
.shared-dashboard-section .convo-card.owed{box-shadow:inset 3px 0 0 var(--warn2)}
.shared-dashboard-section .convo-stretched{position:absolute;inset:0;z-index:1;border-radius:inherit}
.shared-dashboard-section .convo-stretched:focus-visible{outline:3px solid var(--focus);outline-offset:2px}
.shared-dashboard-section .convo-info{display:grid;gap:5px;min-width:0;pointer-events:none}
.shared-dashboard-section .convohead-main{display:flex;align-items:center;gap:6px;min-width:0}
.shared-dashboard-section .convohead-main strong{overflow-wrap:anywhere}
.shared-dashboard-section .convo-meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap;color:var(--mut);font-size:13px}
.shared-dashboard-section .convo-actions{position:relative;z-index:2;display:flex;justify-content:flex-end;align-items:center;gap:6px;flex-wrap:wrap;min-width:0;pointer-events:none}
.shared-dashboard-section .convo-actions>*{pointer-events:auto}
.shared-dashboard-section .tier{display:inline-flex;min-width:24px;min-height:24px;align-items:center;justify-content:center;border-radius:8px;padding:2px 7px;font-weight:800;background:var(--tint);color:var(--ink)}
.shared-dashboard-section .tier.A{background:#42D985;color:#063d26}.shared-dashboard-section .tier.B{background:#B9D7F2;color:#102536}.shared-dashboard-section .tier.C{background:#FFC43D;color:#3b2900}.shared-dashboard-section .tier.D{background:#E9A3A3;color:#3b1010}
.shared-dashboard-section .ch{display:inline-flex;align-items:center;min-height:20px;padding:1px 7px;border-radius:7px;font-weight:700;background:var(--tint);color:var(--ink)}
.shared-dashboard-section .ch.email{background:#E6F2FF;color:#164F7C}.shared-dashboard-section .ch.wechat{background:#EDF7E5;color:#2D5B19}.shared-dashboard-section .ch.whatsapp{background:#E1F5EE;color:#085041}
.shared-dashboard-tasks__add{margin-bottom:8px}
.shared-dashboard-tasks__add>summary{width:max-content}
.shared-dashboard-tasks__form{margin-top:6px}
.shared-dashboard-tasks__form input[name="description"]{min-width:min(320px,100%)}
.shared-dashboard-tasks__segment{font-size:12.5px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--ink);margin:16px -16px 8px;padding:7px 16px;background:color-mix(in srgb,var(--ink) 6%,transparent);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.shared-dashboard-tasks__segment:first-of-type{margin-top:8px}
.shared-dashboard-task-row{border-bottom:1px solid var(--line);padding:4px 0}
.shared-dashboard-task-row:last-of-type{border-bottom:none}
.shared-dashboard-task-row>summary{display:flex;flex-wrap:wrap;gap:4px 10px;align-items:baseline;color:var(--ink);list-style:none}
.shared-dashboard-task-row>summary::-webkit-details-marker{display:none}
.shared-dashboard-task-row>summary::before{content:"▸";color:var(--mut);flex:none}
.shared-dashboard-task-row[open]>summary::before{content:"▾"}
.shared-dashboard-task-row>summary>span:last-child{flex:1 1 100%;min-width:0;overflow-wrap:anywhere}
.shared-dashboard-task-row__body{padding:6px 0 10px 20px}
.shared-dashboard-task-row__body ul{margin:2px 0 8px;padding-left:18px}
.shared-dashboard-task-row__edit{display:inline-block;margin:0}
.shared-dashboard-task-row__edit>summary{display:inline-flex;list-style:none}
.shared-dashboard-task-row__edit>summary::-webkit-details-marker{display:none}
.shared-dashboard-mail-row__suggestions{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin:4px 0}
.shared-dashboard-mail-row__suggestions>.mut{font-size:.85em}
.shared-dashboard-mail-row select{max-width:min(320px,100%)}

@media (max-width:899px){
  .shared-dashboard-section{border-left:0;border-right:0;border-radius:0;padding:16px 0;margin-left:-16px;margin-right:-16px}
  .shared-dashboard-section>h2,.shared-dashboard-section>p{padding-left:16px;padding-right:16px}
  .shared-dashboard-section .convo-card{grid-template-columns:minmax(0,1fr);gap:8px;border-left:0;border-right:0;border-radius:0}
  .shared-dashboard-tasks__add{padding-left:16px;padding-right:16px}
  .shared-dashboard-tasks__segment{margin-left:0;margin-right:0}
  .shared-dashboard-task-row{padding-left:16px;padding-right:16px}
  .shared-dashboard-tasks__form{align-items:stretch}
  .shared-dashboard-tasks__form>*{max-width:100%}
}
@media (min-width:900px){
  body{padding-bottom:24px;font-size:15px}
  nav.shared-app-tabbar{display:none}
  .shared-app-header .navlinks{display:flex;gap:2px;margin-left:18px;align-items:center}
  .shared-app-header .navlinks a{color:var(--mut);padding:8px 11px;font-size:14px;font-weight:600;border-radius:9px;white-space:nowrap}
  .shared-app-header .navlinks a.on,.shared-app-header .navlinks a:hover{color:var(--brand);background:var(--tint)}
  .guestflag-mob{display:none}
  h1{font-size:23px}
}
@media(hover:hover){
  .shared-ui button:not(:disabled):not(.sec):not(.warn):not(.pinbtn):not(.shared-settings__button--secondary):not(.shared-settings__scheme-button):not(.pill):not(.shared-organization-tier):hover,.shared-ui .btn:not(.disabled):not(.off):not(.sec):not(.secbtn):not(.warn):not([aria-disabled=true]):hover{background:var(--action-h);border-color:var(--action-h)}
  .shared-ui button.sec:not(:disabled):hover,.shared-ui .btn.sec:not(.disabled):not(.off):not([aria-disabled=true]):hover,.shared-ui .btn.secbtn:not(.disabled):not(.off):not([aria-disabled=true]):hover,.shared-ui .buttonlike.sec:not(.disabled):not(.off):not([aria-disabled=true]):hover{background:color-mix(in srgb,var(--brand) 14%,transparent);border-color:var(--brand)}
  .shared-ui button.warn:not(:disabled):hover,.shared-ui .btn.warn:not(.disabled):not(.off):not([aria-disabled=true]):hover,.shared-ui .buttonlike.warn:not(.disabled):not(.off):not([aria-disabled=true]):hover{background:color-mix(in srgb,var(--bad) 14%,transparent);border-color:var(--bad)}
  .shared-ui .pinbtn:not(:disabled):hover{background:color-mix(in srgb,var(--brand) 14%,transparent);border-color:var(--brand);color:var(--brand)}
  .shared-ui button:not(:disabled):hover,.shared-ui .btn:not(.disabled):not(.off):not([aria-disabled=true]):hover,.shared-ui .buttonlike:not(.disabled):not(.off):not([aria-disabled=true]):hover,.shared-ui .shared-settings__button:not([aria-disabled=true]):hover{transform:translateY(-1px);box-shadow:0 0 0 2px color-mix(in srgb,var(--brand) 30%,transparent),0 4px 10px color-mix(in srgb,var(--ink) 16%,transparent)}
  .shared-dashboard-section .convo-card:hover{background:color-mix(in srgb,var(--brand) 16%,var(--card));border-color:color-mix(in srgb,var(--brand) 72%,var(--line))}
}

/* Canonical primary-outreach worklist. Optional filters and route channels are data. */
.shared-outreach__header{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin:12px 0 16px}.shared-outreach__header h1{margin-bottom:4px}.shared-outreach__header p{margin:0}
.shared-outreach__filters{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 12px}.shared-outreach__filters input{flex:1 1 300px}.shared-outreach__filters select{max-width:260px}
.shared-outreach__summary{display:flex;align-items:baseline;gap:8px;flex-wrap:wrap;margin:7px 0 14px;color:var(--mut)}.shared-outreach__summary b{font-size:20px;color:var(--ink);font-variant-numeric:tabular-nums}
.shared-outreach__lane{margin:18px 0 28px}.shared-outreach__lane>header{display:flex;align-items:center;gap:10px;margin-bottom:8px}.shared-outreach__lane>header h2{margin:0}.shared-outreach__lane-number{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:9px;background:var(--tint);color:var(--brand);font-weight:800}
.shared-outreach__list{display:grid;gap:7px}.shared-outreach__row{position:relative;display:grid;grid-template-columns:46px minmax(280px,1.4fr) minmax(220px,.8fr) minmax(180px,.65fr);gap:14px;align-items:center;padding:13px 14px;border:1px solid var(--line);border-radius:12px;background:var(--card);box-shadow:var(--shadow);min-width:0}.shared-outreach__row.due{box-shadow:inset 3px 0 0 var(--warn2),var(--shadow)}
.shared-outreach__stretched{position:absolute;inset:0;z-index:1;border-radius:inherit}.shared-outreach__stretched:focus-visible{outline:3px solid var(--focus);outline-offset:2px}@media(hover:hover){.shared-outreach__row:has(.shared-outreach__stretched:hover){background:color-mix(in srgb,var(--brand) 16%,var(--card));outline:1px solid color-mix(in srgb,var(--brand) 72%,var(--line));outline-offset:-1px}}
.shared-outreach__rank{font-weight:800;font-variant-numeric:tabular-nums;color:var(--mut)}.shared-outreach__identity,.shared-outreach__route,.shared-outreach__timing{display:grid;gap:5px;min-width:0}.shared-outreach__name{display:flex;align-items:center;gap:8px;min-width:0;flex-wrap:wrap}.shared-outreach__name strong{overflow-wrap:anywhere}.shared-outreach__context{margin:0;color:var(--mut);font-size:13.5px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.shared-outreach__reasons{display:flex;gap:5px;flex-wrap:wrap}.shared-outreach__label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.shared-outreach__pager{display:flex;align-items:center;justify-content:center;gap:12px;margin:16px 0 24px}
.shared-outreach .tier{display:inline-flex;align-items:center;justify-content:center;min-width:28px;min-height:28px;padding:2px 8px;border-radius:8px;background:var(--tint);font-weight:800;color:var(--ink)}.shared-outreach .tier.A{background:#42D985;color:#063d26}.shared-outreach .tier.B{background:#B9D7F2;color:#102536}.shared-outreach .tier.C{background:#FFC43D;color:#3b2900}.shared-outreach .tier.D{background:#E9A3A3;color:#3b1010}
@media(max-width:899px){.shared-outreach__header{align-items:flex-start;flex-direction:column}.shared-outreach__row{grid-template-columns:36px minmax(0,1fr);gap:9px;border-left:0;border-right:0;border-radius:0;margin-left:-16px;margin-right:-16px}.shared-outreach__route,.shared-outreach__timing{grid-column:2}.shared-outreach__filters input,.shared-outreach__filters select{width:100%;max-width:none;flex-basis:100%}}

/* Pipeline table rows use one real anchor for the whole organization surface.
   Bulk-selection controls remain above it and keep their independent behavior. */
.shared-pipeline-row{position:relative}.shared-pipeline-row__stretched{position:absolute;inset:0;z-index:1}.shared-pipeline-row__stretched:focus-visible{outline:3px solid var(--focus);outline-offset:-3px}.shared-pipeline-row input,.shared-pipeline-row button,.shared-pipeline-row select,.shared-pipeline-row textarea,.shared-pipeline-row label{position:relative;z-index:2}@media(hover:hover){.shared-pipeline-row:has(.shared-pipeline-row__stretched:hover){background:color-mix(in srgb,var(--brand) 16%,var(--card));outline:1px solid color-mix(in srgb,var(--brand) 72%,var(--line));outline-offset:-1px}}
.flash.shared-flash-leaving{opacity:0;transform:translateY(-4px);transition:opacity .18s ease,transform .18s ease}